Industry / Telecommunications

Network agents that detect
congestion as it forms.

Network performance degrades in real time. Customer experience suffers before operations teams see the signal. PhoenixAI gives your AI agents sub-second access to live telemetry and call data records — so they identify, route around, and resolve issues before customers notice.

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<1s

CDR event to queryable

Call data record ingestion

Billions

of CDRs queryable in real time

Petabyte-scale support

10K+

Concurrent queries

Network ops + customer teams

The problem

Real-time data gaps have real consequences.

Without real-time data

Network problems visible only after the fact

Network telemetry processed in batch — congestion identified minutes too late

CDR analytics available in next-day reports, not live dashboards

Customer experience signals surface only after churn has begun

NOC teams manage by alert threshold, not continuous anomaly detection

With PhoenixAI

AI agents acting on live network telemetry

Network telemetry streams queryable within one second of each event

CDR agents detect call quality degradation and reroute traffic in real time

Customer experience agents surface churn-risk signals as they develop

NOC agents correlate signals across towers, segments, and regions continuously

Use cases

Where PhoenixAI makes the difference.

Real-time network monitoring

AI agents analyze live telemetry across towers, routers, and segments simultaneously. Congestion patterns, dropped call clusters, and latency spikes surface the moment they form.

Agentic AI

Call data record analytics

Query billions of CDRs in real time to monitor call quality, identify network bottlenecks, and surface the performance signals that predict customer churn.

Real-time

Customer experience monitoring

Correlate network events with customer-facing quality signals live. Agents detect degraded experience before customers contact support — and trigger proactive remediation.

Agentic AI

Works with your telecom data stack

Standard SQL. No proprietary query language.

Apache KafkaApache FlinkConfluentApache IcebergDelta LakeAmazon S3GrafanaTableau

Network agents that detectcongestion as it forms.