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Real-Time Analytics for Customer-Facing Applications Whitepaper

Analytics is no longer just a tool for internal decision-makers.

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Customer story

How Coinbase cut dashboard load time from 8s to 80ms

Real numbers from a production deployment at scale.

Read the story

Customer-Facing Analytics

Analytics your customers
actually experience as fast.

Building embedded analytics into your product means serving thousands of users, each with their own data, simultaneously. PhoenixAI is built for exactly this — multi-tenant, sub-second, at any scale.

<1s

Dashboard load time

Coinbase production (down from 8 seconds)

10K+

Concurrent users

Sustained QPS

3×

Cost-performance gain

Replacing Apache Druid at Pinterest

The problem

Serving analytics to users is a different problem than internal BI.

What breaks at scale

Latency and cost blow up as users grow

Dashboard load times degrade as concurrent users increase
Tenant data isolation requires complex workarounds
Pre-aggregation pipelines multiply as product features grow
Infrastructure cost scales faster than revenue

With PhoenixAI

Fast for every user, isolated by design

Sub-second dashboard loads at any concurrency level
Row-level security enforces tenant isolation at the database layer
Multi-warehouse design — isolate workloads without copying data
Predictable cost as user count and data volume scale

Capabilities

Built for products, not just analysts.

The features that matter when analytics is a core part of your product.

speed

Sub-second at any concurrency

Maintain consistent dashboard load times whether you have 100 or 100,000 concurrent users. PhoenixAI’s architecture doesn’t degrade under load.

domain

Native multi-tenant isolation

Cell-level security enforces tenant data boundaries at query execution time. Multi-warehouse design adds hard compute isolation so noisy tenants can’t starve quiet ones.

update

Live data in product dashboards

Your customers see data that’s seconds old, not hours. Event streams feed directly into the query layer — no ETL delay between action and insight.

api

Build with standard SQL

Standard JDBC/ODBC, REST API, and MySQL-compatible wire protocol. Integrate PhoenixAI into your application stack without changing your query patterns.

Fits your application stack

PhoenixAI connects to the tools product engineering teams already use for data pipelines, embedding, and visualization.

Data ingestion

Apache KafkaApache FlinkChange Data CaptureREST API

Application integration

JDBC / ODBCMySQL protocolREST API

Embedded analytics

SupersetMetabaseGrafanaCustom UI

In production

Real results from teams building on PhoenixAI.

“The migration reduced the p90 latency by 50% with only 32% of the instances required by the previous set up. This resulted in a 3-fold increase in cost-performance efficiency. The data ingestion process was also streamlined, achieving a data freshness of just 10 seconds.”

P

Pinterest

PhoenixAI customer

10s

data freshness

Build faster analytics for your users.

Tell us your use case. We’ll show you what PhoenixAI looks like for your product.